For Ages 21 and Above

ans79 ccm Responsible Gaming — Your Safety Is Our Priority

Enjoying entertainment and staying in control can go hand in hand. ans79 ccm believes that gaming should be a fun experience, not a source of stress or harm. On this page you will find tools to set limits, warning signs to watch for, and ways to get support when needed.

21+ Age Limit Required
Set Your Own Limits
24/7 Support Available

For Ages 21 and Above Only

To participate in any casino game or betting activity at ans79 ccm, you must be 21 years of age or older. We do not compromise on protecting minors. You can find details about the age verification process during account verification on our Terms and Conditions page. Keep your account details secure so that no minor in your household can access this platform.

Key Concept

Responsible Gaming — What It Is and Why It Matters

Responsible gaming means enjoying gaming as a form of entertainment within your financial and time limits. Online casinos or sports betting are never a guaranteed source of income — they are purely a leisure activity. When the purpose of playing shifts away from entertainment toward recovering losses or relieving financial pressure, that is a warning sign.

ans79 ccm always wants our users to have a positive experience. That is why we have built tools to help you stay in control. Set a budget before you play and stick to it strictly. Placing more bets to win back lost money is never a smart move.

If you have any questions about our platform, you can find answers to common questions on our FAQ page. You can also reach our support team directly via 24/7 live chat.

  • Always treat gaming as entertainment, not as a source of income.
  • Decide how much time and money you will spend before each session.
  • Never place bets while under the influence of alcohol or when under emotional stress.
  • Do not increase your bets to chase losses after a losing streak.
  • Do not prioritise gaming over family, friends, or daily responsibilities.
  • Take regular breaks and check your balance and session history.
Control Tools

Features for Setting Your Own Limits

Deposit Limit

Set a maximum deposit amount in advance — daily, weekly, or monthly. Once a limit is set it takes effect immediately; increasing the limit requires a waiting period.

Deposit Control

Session Time Limit

Set a fixed duration for each gaming session. When the time is up, you will receive a notification reminding you to take a break.

Time Management

Self-Exclusion

You can temporarily suspend your account for a set period — from 7 days up to long-term. Login will be completely disabled during this time.

Account Suspension

Loss Limit

Set a maximum loss amount for a given period, after which no further bets can be placed. This feature protects you from excessive losses.

Loss Control

Direct Support Line Contact

If you have any concerns or worries about excessive gaming, contact us directly via 24/7 live chat. The support team responds in both Bengali and English.

Live Support

Reality Reminder

At regular intervals a message will appear showing your total playtime and session information — this helps keep you aware.

Awareness Notification

Request Self-Exclusion

Fill in the form below — our team will suspend your account within 24 hours.

Warning Signs

Do Not Ignore These Signs

Certain behaviours or feelings indicate that gaming is getting out of control. If you notice these signs in yourself or someone you know, do not delay in seeking help.

Spending Beyond Budget

Spending more than your set limit, or betting with money meant for daily expenses.

Unable to Accept Losses

Repeatedly returning to win back lost money and continuing to increase bet amounts.

Impact on Sleep or Relationships

Getting less sleep due to gaming, or experiencing strain in relationships with family or friends.

Hiding Your Gaming

Concealing your gaming activity from family or close ones, or being dishonest about it.

Support Options

Reach Out for Help

You do not have to face this alone. The options below are always available.

ans79 ccm Live Chat Support

Our support team is available on live chat 24 hours a day, 7 days a week. You can speak in both Bengali and English. Reach out directly for any concerns, questions, or limit-setting requests.

Email Support

You can also submit requests regarding self-exclusion, account closure, or responsible gaming by email. Write to ans79 ccm's support email address and you will generally receive a prompt reply.

Family and Close Ones

Talk openly with family members or trusted friends. Their support and observation can often be just as effective as professional help.

Professional Counsellors

Reach out to a mental health professional or addiction counsellor. Several organisations in Bangladesh offer counselling services free of charge or at low cost.

Mental Health Support Centres

Contact the mental health department of a local hospital or healthcare centre. Gaming addiction is a recognised mental health condition and is treatable.

Assess Yourself

Regularly ask yourself — am I sticking to my budget? Am I keeping to my time limit? If the answer to either is no, that is the time to seek advice. Our About ans79 ccm page has full details of our user-protection policy.

Our Commitment

ans79 ccm's Responsibility

ans79 ccm is more than a gaming platform. We believe that ensuring the wellbeing and safety of every user is part of our responsibility. This belief is the foundation of our privacy and personal data protection policy — read the Privacy Policy page for full details.

  • No account creation for minors — for ages 21 and above only.
  • The process for setting limits and requesting self-exclusion is simple and fast.
  • Account activity is regularly monitored to detect unusual behaviour.
  • Responsible gaming guidelines are updated regularly.
  • Minors are not targeted in advertising or promotional activities.

Safe Gaming Quick Checklist

Set a budget before you play
Decide on a time limit in advance
Avoid both the urge to push when winning and the rush to recover when losing
Take a break during every session
Use live chat support whenever you need it
Common Questions

Questions and Answers About Responsible Gaming

Accounts are usually suspended within 24 hours of receiving a request. For faster action, contact our team directly via live chat — they will help deactivate your account as quickly as possible.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period, so that hasty decisions do not lead to budget overruns. This delay is intentional.

Every account is strictly personal. Never share your password with anyone. If you suspect unauthorised access, change your password immediately and notify us via live chat. Make sure minors cannot access your account.

Self-exclusion is a protective measure — it cannot be lifted before the period ends. For permanent exclusion, there is no option to reactivate the account. This policy is designed with your long-term protection in mind.

Yes, gaming or gambling addiction is a recognised behavioural addiction and it is treatable. Many people have recovered with the help of professional counsellors, psychiatrists, and support groups. Seeking help is not a sign of weakness — it is a courageous step.

Yes. Age is verified at registration and no one under 21 is allowed to create an account. Proof of identity may be requested in cases of suspicion.

More Important Pages

Terms and Conditions

Full details on all policies covering account use, bonuses, and betting.
Privacy Policy

How your personal information is stored and kept secure.
FAQ

Quick answers to common questions — from accounts and payments to gaming.
About Us

About ans79 ccm — our identity, values, and user-protection approach.