ans79 ccm Privacy Policy
The privacy of your personal information is our top priority. Reading this policy will tell you what information is collected, how it is used, and what your rights are.
Welcome to the ans79 ccm platform. This Privacy Policy ("Policy") explains how ans79 ccm ("we", "our", "platform") collects, processes, stores, and protects your personal information. This Policy applies alongside the terms detailed in our Terms and Conditions.
By using our platform, you are considered to have accepted the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using the platform. We also recommend reading our Responsible Gaming Guidelines.
Information Collection
When creating an account and using services on ans79 ccm, we collect the types of information listed below. A detailed explanation of the purpose of each category is provided below.
Identity Information
The following information is requested from you during account registration:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID or passport number where applicable
Financial Information
Information required for processing transactions:
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal transaction history
- Payment method type
Technical Information
Automatically collected while using the platform:
- IP address
- Device type and operating system
- Browser version
- Login time and session information
- Cookies and local storage data
Gaming Activity Information
Collected to improve your service experience:
- Betting and gaming history
- Preferred games and bet types
- Bonus usage details
- Duration of activity on the platform
We collect only the information directly necessary for providing the service. Collecting unnecessary or excessive information is against our policy.
Purpose of Information Use
ans79 ccm uses your information only for legitimate and specific purposes. Each purpose is described in detail below:
Account Management
Identity information is used to create, verify, and keep your account secure. Age verification ensures that only individuals aged 21 or above can use the platform.
Transaction Processing
Financial information is used to accurately complete deposit and withdrawal requests and to resolve transaction issues. Each transaction is verified in accordance with the minimum ৳500 deposit and ৳800 withdrawal rules.
Security and Fraud Prevention
Technical and behavioral information is analyzed to detect unauthorized access, fraud, and suspicious activity. This ensures the security of all user accounts.
Customer Support
Your account and transaction information is used to improve the quality of support provided via 24/7 live chat and email, and to resolve issues faster based on previous inquiries.
Service Improvement
By analyzing gaming activity and platform usage patterns, we work to improve the platform for a better experience. Analytics data is always processed in aggregate.
Relevant Communications
Contact information is used to send account security alerts, transaction confirmations, and promotional information relevant to you. You can stop promotional messages at any time.
Sharing Information with Third Parties
ans79 ccm never sells your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances necessary for operating the service:
Service Provider Partners
Minimum necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), game software providers, and technical infrastructure management. These partners are contractually bound to comply with our privacy standards.
Legal Obligations
Required information may be provided in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. In such cases, we provide only the minimum information legally required.
Analytics Services
Analytics tools are used to analyze platform performance. Only anonymous or aggregated data is used for this purpose — no personally identifiable information.
What We Never Do
- We do not sell information to third parties
- We do not share personal information with advertising networks
- We do not use information for marketing purposes without your consent
- We do not transfer information to unknown or untrusted organizations
Cookies and Tracking
The ans79 ccm platform uses cookies and similar technologies that help improve your experience and ensure security.
Essential Cookies
These cookies are essential for the basic functioning of the platform. This includes keeping login sessions active, verifying security tokens, and saving language preferences. These cookies cannot be disabled because the platform will not work properly without them.
Functionality Cookies
These cookies are used to remember your preferences and settings. They allow the display experience to be personalized based on previous sessions. You can manage these cookies through your browser settings.
Analytical Cookies
Anonymous traffic data is collected to understand which sections of the platform are used most and where improvements are needed. This data does not reveal any individual's identity.
Managing Cookies
Non-essential cookies can be disabled at any time from your browser settings. However, disabling some cookies may limit certain features of the platform. Mobile app users can manage this from the app's privacy settings.
Information Storage and Security
ans79 ccm uses industry-standard security measures to protect your personal information. The key components of our security framework are described below.
Encryption
All data exchanged between the platform and your device is protected by SSL/TLS encryption. Sensitive financial information is stored using high-grade encryption algorithms.
Server Security
Our servers operate in secure data centers and undergo regular security testing. Only authorized personnel can access personal data.
Retention Period
Information is retained while your account is active. After account closure, certain information may be retained for a defined period due to legal obligations, after which it is permanently deleted.
Response to Security Incidents
In the event of a data breach, we will promptly notify affected users via verified email or SMS and provide guidance on the necessary protective steps. Our security team is on standby around the clock to respond quickly according to the severity of the incident.
If you notice any suspicious activity on your account, contact us immediately via 24/7 live chat.
User Rights
Every user registered at ans79 ccm has specific rights over their personal information. We are committed to respecting these rights.
Right to Access Information
You can find out at any time what information we hold about you. This information can be viewed from account settings or by submitting a request to the support team.
Right to Correct Information
If there are any errors in your stored information, you have the right to request a correction. Some information can be changed directly from your account profile; others may require support.
Right to Delete Information
When closing your account, you can request that your personal information be deleted. However, certain information may need to be retained for a specified period due to legal and regulatory obligations.
Right to Object to Processing
If you do not want your information used for marketing messages or promotional communications, you can object at any time. We will act on this request promptly upon receipt.
To exercise any of the rights mentioned above, contact our 24/7 support team or write to the email address listed below. We will verify your request and act as quickly as possible. For general questions, you can visit our FAQ section.
Protection of Minors
ans79 ccm is for individuals aged 21 or above only. Knowingly collecting or processing information from minors is strictly prohibited on our part.
There is a mandatory age verification process at registration. If a user of any account appears to be under 21, that account will be suspended immediately and the collected information will be deleted.
If a parent suspects that their minor child has used our platform, please notify our support team immediately. We will take prompt steps to close the account and delete any related information. To learn more about responsible gaming, read our Responsible Gaming page.
Age Restriction
This platform is for individuals aged 21 or above only.
Access by minors is strictly prohibited
Policy Changes
ans79 ccm may update this Privacy Policy from time to time. Updates may be needed if the scope of services expands, technology changes, or legal obligations change.
For any significant changes, we will notify you in the following ways:
- Sending a notice to the registered email address
- A warning message displayed when logging in to the platform
- Changing the "Last Updated" date at the top of this page
If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. If you do not agree with the changes, you have the option to close your account.
This privacy policy is part of our overall service documentation. To learn the full terms of service, please read the Terms and Conditions page.
Contact Us
If you have any questions, requests, or complaints about this privacy policy, please contact us directly. The ans79 ccm privacy team is ready to process your request properly.
Live Chat
Use the platform's 24/7 live chat for the fastest response. Support is available in both Bengali and English. For privacy-related requests, please mention "Privacy Request".
Email Contact
বিস্তারিত তথ্য বা আনুষ্ঠানিক অনুরোধের জন্য নিচের ইমেইল ঠিকানায় যোগাযোগ করুন। বিষয়বস্তুতে "গোপনীয়তা" বা "Privacy" উল্লেখ করলে অনুরোধটি দ্রুত সংশ্লিষ্ট বিভাগে পৌঁছাবে।